Landmark Vacation Homes Privacy Policy

PRIVACY POLICY

At Landmark Vacation Homes, we respect the privacy of our users and the importance of the information they entrust to us. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a booking from www.LandmarkVacationHomes.com (the “Site”).

References in this policy to “Landmark Vacation Homes”, “we”, “us”, or “our” refer to the overarching Landmark Vacation Homes, which includes but is not limited to www.LandmarkVacationHomes.com.

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or vacation rental homes that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:

Cookies are data files that are placed on your device or computer and often include an anonymous unique identifier.
Log files track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
Web beacons, tags, and pixels are electronic files used to record information about how you browse the Site.
User communications, when you send email or other communications to us, we may retain those communications in order to process your inquiries, respond to your requests and improve our services.
Other Sites.

This Privacy Policy applies to our services only. We do not exercise control over the sites displayed as links from within our various services. These other sites will have their own privacy policies.

In general, when you visit our website, you remain anonymous. When placing a reservation, however, we will ask for personal details such as billing address, credit card information, and other pertinent contact info, such as your phone number or email address ("Booking Information"). This is necessary in order to secure your booking, as well as help us to provide better service to you. You can have confidence in our secure online system that we will not provide any of your personal information to other companies or individuals without your permission. When we refer to “Personal Information” in this Privacy Policy, we are referring to both Device Information and Booking Information.

How Do We Use Your Personal Information?

We use the Booking Information that we collect to fulfill a vacation rental reservation placed through the Site (including processing your payment information when arranging for a vacation rental stay, and providing you with invoices and/or reservation confirmations). Additionally, we use this Booking Information to:

Communicate with you;
Screen our bookings for potential risk or fraud;
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services;
Access, improve and develop www.LandmarkVacationHomes.com;
Enable you to access and use www.LandmarkVacationHomes.com;
Operate, protect, improve, and optimize www.LandmarkVacationHomes.com, such as by performing analytics and conducting research;
Provide customer service; responding to your questions or comments; and
Send you service or support messages, updates, and reservation notifications.

Sharing Your Personal Information

We will not share your personal information with others except as indicated below:

Property owners and/or owner agents when a reservation is booked;
Service providers, such as email service providers or credit-card payment processors, performing services on our behalf;
Other third parties in limited circumstances, such as complying with legal requirements, preventing fraud, and protecting the safety of our users; and
We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.

Data Retention

When you book a reservation through the Site, we will maintain your Booking Information for our records unless and until you ask us to delete this information.

Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at info@landmarkvacationhomes.com.